Signal getting but not channels [now solved]

[SUNIEL]

Yesterday my friend get a offer and reachaged his 5 months deactivated box but channel showing error. Signal strength is good. The error is
E100-4 service is currently scrambled
1. Check smart card it should be properly inserted
2. Refresh by sending sms.
I done both thing but no use. Is there need of software update? How can update? Please give solution.
[attachment=1586]

 

[Greatachiever]

RE: Signal getting but not channels

Yesterday my friend get a offer and reachaged his 5 months deactivated box but channel showing error. Signal strength is good. The error is
E100-4 service is currently scrambled
1. Check smart card it should be properly inserted
2. Refresh by sending sms.
I done both thing but no use. Is there need of software update? How can update? Please give solution.

have you removed your smart card and again re-inserted it???

if still not coming you have to call the cc, they will guide you.

 

[SUNIEL]

RE: Signal getting but not channels

I done all thing that cc told but now they are saying you need visit of installer but my software is old version. Can update manually?

 

[Greatachiever]

RE: Signal getting but not channels

I done all thing that cc told but now they are saying you need visit of installer but my software is old version. Can update manually?

pl dont do it manually. it may damage urs stb. it is better to call an engineer of d2h.

 

[SUNIEL]

RE: Signal getting but not channels

Thanks friend

 

[SUNIEL]

RE: Signal getting but not channels

Guys problem is solved now. All channels are properly receiving after some thing done by circle manager.
I got a call from my nearest circle manager. He only get 5 to 10 minute and now channels are back. Its a impact of nodal officer.
Thanks to all for great support .
Nice experience by d2h, because before me a dealer is fail to activate.

 

[nskaran]

RE: Signal getting but not channels

oh very nice you got your problem solved in a very short time. Happy to hear this from you enjoy.

 

[Tee Bowws]

e100-4 error

hi, im having a similar problem with dstv (ie the one quoted below of e100-4 error). how did u resolve it, pls help. i see you are talking abt the d2h engineer, whats that and how can i get them? regards

Guys problem is solved now. All channels are properly receiving after some thing done by circle manager.
I got a call from my nearest circle manager. He only get 5 to 10 minute and now channels are back. Its a impact of nodal officer.
Thanks to all for great support .
Nice experience by d2h, because before me a dealer is fail to activate.

 

[Tee Bowws]

e100-4 error

hi, im having a similar problem with dstv (ie the one quoted below of e100-4 error). how did u resolve it, pls help. i see you are talking abt the d2h engineer, whats that and how can i get them? regards

Guys problem is solved now. All channels are properly receiving after some thing done by circle manager.
I got a call from my nearest circle manager. He only get 5 to 10 minute and now channels are back. Its a impact of nodal officer.
Thanks to all for great support .
Nice experience by d2h, because before me a dealer is fail to activate.

 

[Tee Bowws]

hi, im having a similar problem with dstv (ie the one quoted below of e100-4 error). how did u resolve it, pls help. i see you are talking abt the d2h engineer, whats that and how can i get them? regards

Guys problem is solved now. All channels are properly receiving after some thing done by circle manager.
I got a call from my nearest circle manager. He only get 5 to 10 minute and now channels are back. Its a impact of nodal officer.
Thanks to all for great support .
Nice experience by d2h, because before me a dealer is fail to activate.