Sun Direct General Discussions, Help & Queries

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Sivabhaskar said:
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1) Factory Reset STB

2) If issue still persists, call CC and schedule a technician house visit. Antenna might need to be adjusted.

Also, while Vijay HD is on, check the signal quality displayed in the EPG (Info button on remote). If the signal is not steady and it fluctuates more than 5% within a minute, then it could be a sign of the antenna requiring an adjustment. Also, check if other HD channels from the same transponder (11670) are getting stuck too. Signal quality will be same for all channels from the same transponder.

Edit:
Not able to change channel? That's weird. Now it makes me think it could be a STB issue. Anyway, a call to CC could help.
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I subscribed sony bbc hd from 11670 same transpoder as star vijay hd, there is no freezing issue. I think I watch more vijay hd soaps so sun direct angry and freeze. I use sun direct ncf and subscribe zee,vijay,colors but not sun. Could they do like this?
 
Sundirect have removed MTV from lcn 370
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Readded at same lcn
EPG showing Free.I think details are also showing wrong
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it was working free for few minutes.now scrambled
Star Suvarna rate have been updated
 
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