Tata Play Binge - Unable to play Hoichoi

[Bobbychat]

Hello All,
I am using Tata Play Binge app on my Firestick 4K Max. I am able to access all content except Hoichoi as it is asking me to susbscribe even though it is part of the subscription pack. I had logged 2 tickets with Tata Play Binge, however, both of them were closed without resolution. Please can you suggest what may be the issue. I have already taken the following steps:

1. Delete Data/Cache of TPB app on Firestick
2. Delete Data/Cache of Hoichoi app on Firestick
3. I have also refreshed account multiple times.
4. Reinstalled Hoichoi
5. Logged off & logged in from the TPB app & Hoichoi

PS: I also escalated it to their CEO, nothing happened, just a lady called me and assured that they are looking into it and then they went ahead and closed the ticket

Thanks,
Bobby

 

[Oppili_k]

send email to [email protected]

 

[Bobbychat]

send email to [email protected]

I wrote to their CEO's office and they did not bother, so I gave up on them.

 

[Oppili_k]

this is different, have to report to govt on complaint staus, action taken etc., they will act

 

[Bobbychat]

this is different, have to report to govt on complaint staus, action taken etc., they will act

Oh! Ok, will do that today. Thanks . Ok, sent them an email with the history. Let's see what they do.

 

[srihariths]

I used to find similar issues with Zee5 and what I used to do was play any Zee5 content from home or binge tab and it used to normally get activated. Another way was by searching for any zee5 content through Google Assistant and playing from the search results with the binge tab.

 

[Bobbychat]

I used to find similar issues with Zee5 and what I used to do was play any Zee5 content from home or binge tab and it used to normally get activated. Another way was by searching for any zee5 content through Google Assistant and playing from the search results with the binge tab.

Thanks ! I tried these options, it isn't working for me

 

[Bobbychat]

Oh! Ok, will do that today. Thanks . Ok, sent them an email with the history. Let's see what they do.

Update : Ok, so the Nodal officer did not take any action. No futher communication or calls from them.

 

[souvik30]

Now the hoichoi app itself is removed

 

[iamintopgear]

Lionsgate Play is also facing the same error. I'm unable to play any of its content on Binge App on FireTV 4K even though it's a part of my Flexi Lite Plan.