Tata Play Customer Care & Nodal Officer Details

[Abhinav]

Helpline Numbers

1860-208-6633
1860-500-6633

Toll-Free Number

1800-208-6633

WhatsApp Number and Link

1800-208-6633

For Booking New Connection

074117 74117

Telephone Number

+91-22-66133000

Fax

+91-22-66133030

E-Mail

[email protected]

Register Complaints

[email protected]

Website

www.tataplay.com

Registered Office Address

Tata Play Limited
Unit 301 to 305, 3rd Floor,
Windsor Off,
C.S.T. Road, Kalina,
Santacruz (East),
Mumbai – 400098

Nodal officer Addresses and phone numbers - https://www.tataplay.com/dth/help/our-nodal-officer

Nodal Officer E-mail

[email protected]

Nodal Officers SOP

• Works Monday to Friday from 9 am to 6 pm
• Acts as an appellate authority for customers who are not satisfied with the resolution of their complaints by customer care.
• Nodal officer registers every received complaint and issues acknowledgement within less than 2 days.
• They will address the complaint and resolve it within 10 days.
• After redressal of complaint, the customer will be informed about decision taken.