TJ_DJ
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- 10 Nov 2017
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A very wicked technique being used by LCOs:
Federation of Retail Traders' Welfare Association has lodged a complaint with Telecom Regulatory Authority of India (TRAI) over the jump in monthly cable fees under the new tariff regime. The association has urged TRAI to ensure the steep bills are reversed.
"Millions of consumers are upset and angry that instead of TRAI trying to protect interests of consumers, they have ended up paying 75-100% more in monthly cable charges, which has resulted in unfair practices," said Viren Shah, FRTWA president.
The new tariff regime has resulted in channels being blocked unless consumers pay what is being asked for, and cable operators are unable to provide a 'Best Fit Plan', resulting in consumers paying Rs1,200-1,500 per month, as against the earlier Rs750-800 per month.
Source: Consumers upset as cable TV bills double - Times of India
- Shift the subscriber to 'Best Fit Plan', i.e. the plan that has *almost* the same channels as what the subscriber had earlier.
- Do not inform the subscriber about the hefty charges of pay channels like Star Plus, Zee TV, Star Sports 1, Sony MAX, etc.
- When they come to collect the bill, quote the actual cost calculated as per TRAI, turns out to be Rs 500 - 800 for an earlier plan of Rs 300 - 400.
Federation of Retail Traders' Welfare Association has lodged a complaint with Telecom Regulatory Authority of India (TRAI) over the jump in monthly cable fees under the new tariff regime. The association has urged TRAI to ensure the steep bills are reversed.
"Millions of consumers are upset and angry that instead of TRAI trying to protect interests of consumers, they have ended up paying 75-100% more in monthly cable charges, which has resulted in unfair practices," said Viren Shah, FRTWA president.
The new tariff regime has resulted in channels being blocked unless consumers pay what is being asked for, and cable operators are unable to provide a 'Best Fit Plan', resulting in consumers paying Rs1,200-1,500 per month, as against the earlier Rs750-800 per month.
Source: Consumers upset as cable TV bills double - Times of India