videocon d2h should change these rules

[dino29]

i am raising a very important point here which is forcing many who r deciding to buy videocon d2h to buy other competitor's dth connection.
videocon d2h has a rule that if a customers stays in southern india then he cannot take rest of india base packs and if a customer stays in north , west or east india he cannot take southern base packs
this is forcing many customers cancel their plan ...of buying videocon d2h connection. this rule should b cancelled, what is the fault of a south indian if he is living in northern or easter or western india, why is he asked to only take northern packs. obviously such a customer will not buy videocon d2h and similar applies for a north indian or east/west indian living in south.
customers should b given the option to choose whicevr pack he or she wants
plz look into this and take action



lastly videocon d2h should give the option to the customer to close or open secondary stb's any number of time in a year he or she wants for any period of time ,tata sky gives this facility and it is very useful as many people do not use secondary connections on a regular basis. currently it is allowed to close sec conn only once a year in d2h

 

[tech_genie]

One important factor is lesser no. of English channels in ROI packs as compared to South Indian packs.

For example, somebody from Eastern & NE part of India (states like Bengal, Odisha, NE states) will be interested in viewing English News because of similar reasons as their Southern counter-parts. However, if you compare New South Gold Sports pack side-by-side with ROI Gold Sports Pack, then you find that for the same price South Indian customers get 3 English News channels (Times Now, CNN-IBN & headlines Today).

This is beyond logic! :no