Seeking Help Videocon DDB D2H Stuck logo screen

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Same problem d2h logo stuck. Plz tel how to solve these problem. As technical person of d2h came to solve but they also didnt find solution. Some one plz help
 
Is these hppn due to d2h updation. Why we should pay for it. Problem occurs thn service provider should solve
 
If there is reset button, backside ur STB, Press it for 10-15 seconds, then it will again start downloading latest software. Let the process complete and see if it works.
 
I am facing same issue, could you please share the solution if you have one. Thanks a lot for your help.
 
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