Yes..I have called to VK nodal officer and informed about collecting 350 in our area but he had given some other number and asked me to call and compliant, I did the same but that guy had spoken like rowdy..and he told that....LCO decision is final , don't call to us here after, and if you want you continue the connection or you can disconnect like that he replied. Very worst customer care service. Finally I spoke with my LCO and he accepted for 300 from last month. As you mentioned about second and third is absolutely right...I had asked the same like you LCO is not accepting to reduce..then I went with TATA Sky and Dish TV DTH for my 2nd and 3rd TVs.