Seeking Help Applied for Airtel DTH box upgrade to Xtreme but no response yet.

[Joyanaranha]

Hi DDF, on 24th march I had applied for box upgrade via airtel.in website and paid 1500+ subscription charges ( entered correct details including phone number) but I dint get single SMS or call from Airtel, raised this in twitter got response like working on time & now from 3-4 days they are replying to Twitter messages too

Can someone help me what steps I can take

 

[Kiran Visal]

Tell them you want Airtel Black. They will call you immediately. Ask them to change request to box upgrade.

 

[Rajkumar]

Now a days they are sleeping mode in Social media.

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[Vicky]

Bro, install Airtel Thanks app, check any request raised or not, if not raised contact customer care or nodal officer along with transaction date & time

 

[Joyanaranha]

Bro, install Airtel Thanks app, check any request raised or not, if not raised contact customer care or nodal officer along with transaction date & time

Nothing available in Airtel app, can you tell me how to contact cc as I am not getting option to talk

 

[Rajkumar]

Nothing available in Airtel app, can you tell me how to contact cc as I am not getting option to talk

Lets try Chat & Resolve option available in Airtel Thanks App or Airtel_Presence twitter.

 

[Vicky]

Nothing available in Airtel app, can you tell me how to contact cc as I am not getting option to talk

[email protected], [email protected]

080-41704930, 080 44448080

 

[Joyanaranha]

Email call all done but still no response from Airtel, is there any way go legal

 

[stiwari]

Airtel DTH Nodal Officers Details

Airtel DTH Nodal Officers Details

www.airtel.in

 

[Joyanaranha]

Lost all hopes now, able to talk with cc and they said they will assign technician within 24 hours ..and when technician office called me & they said we dint receive money for box ( which i already paid) email sent 5-6 back just acknowledgement received after that no reply ... Twitter also they are not replying...fully frustrated ...just want refund now so i can move to Tata play.