Seeking Help D2H ACTIVE service menu problem...

[tech expert]

Guys, My set top box last 6 months has can't start active service...so, there are which type problem?

When I press Active BUTTON on remote button nothing can be started or NOT started Active service.

In menu setting I find only these 5 options..
1). Mosaic (PIP)
2). Account details
3). Channel guide
4).setup
5). favourite

No active service menu find.

I have also many times factory reset but still not problem solved.

Also called CC but they tell Engineer visit required.

Now WHAT CAN I do?

Please give solution ASAP.

 

[Amit1079]

Than it's good
It's waste

 

[DreamBlue]

Bcoz it is dropped in new software update
So many users saying that problem dont worry it will come in next update
If it is not come then dont worry coz its a total waste