d2h is very good but their customer service is very bad.

[sanjeevktiwari]

I ordard a new set top box because my set up box has damaged.but the customer service representative has suggested the engineer to exchange the setup box but the engineer was very careless he argued with me and refused to return the box .can anybody will help me .

 

[v_srikanth961]

If your stb is under warranty (less than an year old) you can get a replacement

 

[Shadow]

I ordard a new set top box because my set up box has damaged.but the customer service representative has suggested the engineer to exchange the setup box but the engineer was very careless he argued with me and refused to return the box .can anybody will help me .

I cant understand you....
as per what u said u orderd new box,
cc suggested box exchange
but engineer refused to give you box????