Guys ......
This is what will happen to the existing customers..
Earlier in the conversation many had asked about the customers and their future this is how the issue is going to be tackled.
READ BELOW ....
As you are aware all our compression is being upgraded to MPEG-4 from existing MPEG-2. This is expected very shortly. As a result of this sift, MPEG-2 boxes will not function any further.
In order to smooth shifting and considering the customer expenses we are offering a new Swap box as per the details below.
HW Scheme id- 862
Customer Benefit:- Rs.600 cash back to customer +
balance transfer from old box.
HD Zapper Box, Power Adapter, Remote, AV/HDMI Cable
- This SWAP Box is not allowed for fresh activation.
- · Old MPEG-2 box should be tagged with us.
- · You need to enter Old STB number paired with the VC first and click on Show tab.
- · VC should be active. If Deactive then recharge with minimum amount of Rs.100 then try the process again.
- · Last recharge should be done by you or your dealer in Last 30 days. If not then recharge with minimum Rs.100 then try the process again..
- · Then you will get option to Enter New STB number and Click on Submit button.
- · System will generate a Transaction id and customer will get 600 cash back in his new box. Also balance will be transferred from Old box to new box.