Seeking Help DishTV STB not responding

[ShivRaj]

Within how much time after payment for extended warranty it will get activated?

Immediately but for confirmation ask again to Customer care

 

[Sharma_Abhi]

Immediately but for confirmation ask again to Customer care

It is also available on MyDishTv app under 'box service plan' option. Should i get it from their?

 

[ShivRaj]

It is also available on MyDishTv app under 'box service plan' option. Should i get it from their?

Yes

 

[Sharma_Abhi]

Immediately but for confirmation ask again to Customer care

I have asked to customer care about activation of extended warranty plan after purchase of box service plan they told me that it will get activated after 15 days of payment.

 

[ShivRaj]

I have asked to customer care about activation of extended warranty plan after purchase of box service plan they told me that it will get activated after 15 days of payment.

How much balance in your account?

 

[Sharma_Abhi]

How much balance in your account?

INR 629

 

[ShivRaj]

INR 629

If you paid Rs117 then only Rs 511 will remain your account and if you don't want to loose your balance then active the policy and temporary deactivate your account for next 15 days or active smallest pack as possible to losses 15 days pack cost.

2. If you paid Rs450 for Dish TV then it's not beneficial for you and need to pay Rs450 to save Rs629

Final decision is yours...

 

[Sharma_Abhi]

If you paid Rs117 then only Rs 511 will remain your account and if you don't want to loose your balance then active the policy and temporary deactivate your account for next 15 days or active smallest pack as possible to losses 15 days pack cost.

2. If you paid Rs450 for Dish TV then it's not beneficial for you and need to pay Rs450 to save Rs629

Final decision is yours...

Is temporary deactivation of account possible in DishTV?

 

[ShivRaj]

Is temporary deactivation of account possible in DishTV?

Yes

 

[Sharma_Abhi]

Yes

How and where i can do this?