DDF Exclusive General Discussion, News, Updates And Comparison Of Various DTH Brands

  • Thread starter Thread starter Siva
  • Start date Start date
  • Replies Replies: Replies 553
  • Views Views: Views 69,282
Dishtv is like independent tv for south subscribers,
important south HD channels still not introducing by dishtv,
According to them ST2 satellite for south subscribers but still some HD & SD channels not adding.
 
Dishtv lack of distributors when compare with videocon d2h,
poor SD-HD channels count, better if they shutdown their business,
Still some people buying new dishtv connection funny,
looks like they buying titanic ticket,
World's laziest company dishtv.
 
Dear all,
I'm changing to adtv to tataplay..... Because airtel not adding hd channels & some important hd channels also like travel xp hd / 4k.
 
You don't have to agree. I have numerous examples of anti consumer practices followed by Airtel as a DTH company including stifling the consumer choice. Please note that I care very least about channel addition.

1. 30 day lock in period on al-a-carte.
2. Absolutely ridiculous app which closes by itself every 30 seconds on iOS.
3. No broadcaster bouquets to choose from on the app (Stifling consumer choice)
4. Charges on recharging inactive accounts (I understand you are following up, but that doesn't mean that it isn't a flaw).
5. No discounts whatsoever on anything useful (Compared to the offers provided by TP)

The list goes on.

If I was using my DTH actively, I would have moved to Tata Play. But I don't use it as much which is why I'm not taking such drastic steps. But anyone who is actively using DTH should look elsewhere till Airtel mends their ways. Subscriber base doesn't mean anything if majority of them don't even know that their pockets are being conveniently emptied. Those who have good knowledge on DTH industry would certainly make their move!

Only thing that Airtel has on their favor is their HD channel video and audio quality. But all the other negatives they have, overshadows this positive a little too much that I can't even mention it confidently.

Let's agree to disagree and move on!
The issues with Airtel only get worse by the day.

They've not fixed their iOS app crashing yet, so I've had to install the Airtel app on my secondary Android phone.

Now while trying to change packs and channels on my android phone, I had noticed that there were 4 bouqets subscribed to my account, but those were not listing. Out of the 4, one was FTA, the other 3 were broadcaster bouquets I had subscribed before the latest round of NTO pack revisions by broadcasters.

I had to call the CC three times to get it removed. I spent 30 mins talking to the First CC exec. He was a dumb*** who was not getting my point that the app header was showing me 4 bouquets for Rs 51.82 but he kept on repeatedly telling I don't have any bouquets subscribed. When I started asking him then why am I being deducted this 51 rupees, he hung up on me.

Then I spent the next 30 mins talking to the next CC agent. He too was a dumb*** but this time he at least was able to see 4 bouquets but was mentioning the price of all those bouqets is 0 rupees. I then again tried to ask him to remove those bouqets from my account but he kept on repeatedly telling it's 0 rupees why do you want to remove. And I kept telling him in the app I see 51 rupees at the top for broadcaster but in the list below I am not able to see which ones. This time the back and forth got heated up and then he hung up too.

Thankfully the third CC rep I talked next completely understood my problem and went to remove those 4 bouqets.

It's a shame that I was once an Airtel Black customer.
 
Back
Top Bottom