Discussion General News & Updates About Tata Play

[The Lonelier Island]

What channels u want to add ?

Romedy Now HD.

 

[The Lonelier Island]

How much to upgrade to a HD Box? My aunt bought the connection March 2018. They upgraded to a 4K TV.

Seeking for HD not 4K box.

 

[Abhinav]

How much to upgrade to a HD Box? My aunt bought the connection March 2018. They upgraded to a 4K TV.

Seeking for HD not 4K box.

Upgrading to a HD connection will cost Rs. 1,199.

 

[The Lonelier Island]

I am trying to add channels from 6 pm. Am not being able to do it. I asked customer service they ask me to use a different browser. I told them same is happening in both connections. Then he/she instantly accepted portal has issues. Then I asked their engineers to use a different browser. Asked them to use Firefox instead of Chrome. Forget about customer service. Why can't they modify channels on my behalf? On buying new connection they can. This is absurd. Idk what good customer service you guys keep talking about here. I raise a request for the referral amount not being credit. They first said I bought from dealer which is completely false I don't even know any dealer. And dealers doesn't offer individual channel selection before purchasing. Irl I don't even know any dealer. Forget about all that. They promise to call. Till date waiting for the call. I don't even expect the referral amount anymore. I am considering it being donated to some Tata charity. Meanwhile provide good service to existing users. I came from digital cable where I got tired of fighting with my MSO of English language infotainment channels and bouquet. Othan lock-in period. I don't even feel it's worth switching to Tata Sky. I switched for good customer service which was good and polite before I got my connection. I even sacrificed my favourite channel 9XO. This is what I get.

 

[Digital Mastermind]

I am trying to add channels from 6 pm. Am not being able to do it. I asked customer service they ask me to use a different browser. I told them same is happening in both connections. Then he/she instantly accepted portal has issues. Then I asked their engineers to use a different browser. Asked them to use Firefox instead of Chrome. Forget about customer service. Why can't they modify channels on my behalf? On buying new connection they can. This is absurd. Idk what good customer service you guys keep talking about here. I raise a request for the referral amount not being credit. They first said I bought from dealer which is completely false I don't even know any dealer. And dealers doesn't offer individual channel selection before purchasing. Irl I don't even know any dealer. Forget about all that. They promise to call. Till date waiting for the call. I don't even expect the referral amount anymore. I am considering it being donated to some Tata charity. Meanwhile provide good service to existing users. I came from digital cable where I got tired of fighting with my MSO of English language infotainment channels and bouquet. Othan lock-in period. I don't even feel it's worth switching to Tata Sky. I switched for good customer service which was good and polite before I got my connection. I even sacrificed my favourite channel 9XO. This is what I get.

Ur just 1 out if the 1000 customer who face this issue. And today their servers are heavy due to many adding SS1HD at last minute.

I feel Ur just unlucky u have to face this issue. And TS is just amazing, but they also have some issues that they need to fix, no company is perfect.

And TS is worth of every penny one spends to purchase it, one must know the ways to use their services.

 

[ramesh skyPLAY]

When you try this on India cricket match, it causes sure. You ask Anish Bro, especially Hitesh bhai.

 

[The Lonelier Island]

And TS is worth of every penny one spends to purchase it, one must know the ways to use their services.

I am sorry, what?

 

[Rajat Basak]

I have a question that I have HD Ready TV (1366x768). Is it possible to watch FHD channels if i take HD Set Top Box? I tried playing a HD movie from pen drive but it's lagging.

 

[The Lonelier Island]

When you try this on India cricket match, it causes sure. You ask Anish Bro, especially Hitesh bhai.

Alright. Nothing is perfect. Even couple of days back yahoo went down. My mails were locked. Did I bother complaining? Telling me bulls#it steps knowing their portal was down was the worst thing they could have done. See I defended them on other thread about calls not getting connected.

 

[Digital Mastermind]

I have a question that I have HD Ready TV (1366x768). Is it possible to watch FHD channels if i take HD Set Top Box? I tried playing a HD movie from pen drive but it's lagging.

U can't as Ur TV won't support full hd Resolution.