New year starts with a bang. I deactived my account Saturday because I spent my weekends at my Nani's house. It didn't happen. I raised a ticket yesterday. Agent wasted half an hour. Today they called lecturing me to check for TV and Deactivation SMS. Despite clearly highlighting that assistant deactivated my account. Also chat agent acknowledged same yesterday. Instead of compensating me. They took it as a feedback. Asked me to check TV and SMS. And give missed called number to see account status.