Seeking Help Getting Error on Recording Features

[Digital Mastermind]

Hi All,

I am getting the following error when I try to record/pause/ rewind any channels on the +HD STB

“Your Tata Play + usage fee is over due. You will not be able to use the recording features. Press help for payment options”

Can anyone who has any idea of what this error is help me fix it. My account was described for day and upon re activation I started getting this error.

@Vadirocks bro do you have any idea on this ???
CC also has no clue and says they will send a technician.

 

[sudheep]

I experienced this error before and done a heavy refresh and the problem solved

 

[Digital Mastermind]

I experienced this error before and done a heavy refresh and the problem solved

How to do a heavy refresh ?? I did a missed call on the number that they give if u dont get Channels after recharging … but it didn’t help

 

[mithu]

How to do a heavy refresh ?? I did a missed call on the number that they give if u dont get Channels after recharging … but it didn’t help

I can do heavy refresh bro.please give your box id here.i could heavy refresh

 

[sudheep]

How to do a heavy refresh ?? I did a missed call on the number that they give if u dont get Channels after recharging … but it didn’t help

If your RMN have a what’s app it’s easy.Save Tataplay what’s app number +9118002086633 .Then type REFRESH And send to this number through what’s app

 

[Shiv Verma]

@Anish Pai is your problem solved after refreshing?

 

[Digital Mastermind]

If your RMN have a what’s app it’s easy.Save Tataplay what’s app number +9118002086633 .Then type REFRESH And send to this number through what’s app

@Anish Pai is your problem solved after refreshing?

Finally after following @sudheep bros steps
The issue is resolved


Thanks a lot everyone