Seeking Help Is Anyone facing lip sync issue on tatasky

  • Thread starter Thread starter ravimule
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ravimule

ravimule

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I shifted recently to a new society, here also it has common dish antenna connection as like my old society.
But when I get the connection here I noticed lip-sync issues in approximately all channels.
Can anyone let me know is an issue from the tatasky end or can occur due to a dish antenna problem?
In old society never face such an issue.
 
ravimule said:
I shifted recently to a new society, here also it has common dish antenna connection as like my old society.
But when I get the connection here I noticed lip-sync issues in approximately all channels.
Can anyone let me know is an issue from the tatasky end or can occur due to a dish antenna problem?
In old society never face such an issue.
Click to expand...
Is everyone in your society facing the issue or is it just you. If it's only you then you will need to check audio delay settings in audio settings of set top box.
 
Tony Sehgal said:
Is everyone in your society facing the issue or is it just you. If it's only you then you will need to check audio delay settings in audio settings of set top box.
Click to expand...
Bro, My set-top-box setting is Okay. And no audio delay setting under sound settings where I can set and adjust it.
I am sure they also face issues but they are not so technical. They even don't know what is mean by lip sync.
 
ravimule said:
Bro, My set-top-box setting is Okay. And no audio delay setting under sound settings where I can set and adjust it.
I am sure they also face issues but they are not so technical. They even don't know what is mean by lip sync.
Click to expand...
Try factory reset and check. If still not resolved then get the connection checked with tata sky technician.
 
Tony Sehgal said:
Try factory reset and check. If still not resolved then get the connection checked with tata sky technician.
Click to expand...
I did a master reset but the same issue. Planning to check with customer care.
Is there any tatasky user who can check lip sync for Zee Talkies SD, Zee Bollywood, ABP Majha, etc
There is a 0.5-sec gap between audio and video.
 
Kapil dev1 said:
Have Anyone raised it to customer care?
Click to expand...
I raised issue with customer care... but as usual they don't understand the problem, anyhow they want to convince me its my set-top box setting issue. I told them other customer also facing the issue then finally reported the issue.
 
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