Package change

[amndip]

I am on 6+4 months offer and valdity date is 20/07/2015. When i wanted to change my pack online i got message that you cannot change pack by web or sms, call customer care. I called cc yesterday to remove my offer. He told that it will be removed in 24 hours but still the plan is not removed.

 

[jay vithlani]

may be special offer plan remove 24 to 48 hours.

 

[amndip]

I called cc and they told it cannot be removed

 

[jay vithlani]

why u package removed ?? if any channel not in pack, buy addon. or u upgrade your pack but not downgrade.

 

[TR Vishnu]

Hi Brothers
If we take advance rental pack the removel of pack can be possibile only after the time period of the pack or after starting daily burn rate of the pack and one more thing normal cc executives can't remove it,it can remove only higher cc officers.

Thank You.

 

[jay vithlani]

tr vishnu bro if any users upgrade their pack its possible bro.

 

[TR Vishnu]

tr vishnu bro if any users upgrade their pack its possible bro.

Ok Brother.