Prime video is hanging and stuttering while watching video

[dinesh2358]

Hi,
Anyone facing video lag or video stuttering issue in prime video app on Tata sky binge plus? How to resolve this issue?

 

[Oppili_k]

Hi, I opened the router/modem settings of Airtel and checked WAN settings but couldn't find MTU settings.

Who is the ont router manufacturer, search how to set, explore settings in router.

Lower MTU value than router value can be set in Android devices too after changing connected Wi-Fi network settings from DHCP to static.

 

[dinesh2358]

Who is the ont router manufacturer, search how to set, explore settings in router.

Lower MTU value than router value can be set in Android devices too after changing connected Wi-Fi network settings fThe mode

Who is the ont router manufacturer, search how to set, explore settings in router.

Lower MTU value than router value can be set in Android devices too after changing connected Wi-Fi network settings from DHCP to static.

Router model number is AOT-4221SR. I have checked router settings and also from internet but couldn't find anything about MTU settings from WAN settings.

 

[Oppili_k]

Enquire with tech forums / customer care or explore settings in router if MTU is given under any other heading

 

[Optimus_Prime]

 

[dinesh2358]

Yes ,me too faced this issue. Pictures will freeze for a microseconds and run and audio will have some stuttering issue . For this ,keep ur home theatre and TV on , restart the stb via settings of binge stb. Your issue will be solved

Hi, I tried it but it's not working still I'm facing hanging issues in prime video...

 

[Oppili_k]

Use internet connection through Ethernet cable, it has different MTU

 

[dinesh2358]

Use internet connection through Ethernet cable, it has different MTU

Actually I tried using my friend's amazon firestick and it works very well with the same WiFi but not sure why there is hanging issue of prime video in binge plus...

 

[Oppili_k]

Different OS may be reason for play without stutter, still MTU can be the reason

 

[samtag1100]

For me sony liv is problem child. Earlier it used to work okay, but now since last 10 days, it has stopped opening. CC is clueless as usual. I have tired clearing it in memory and force shutdown and even did a factory reset the binge box but still this one is not working and rests are working fine,

Any solution if anyone has??

 

[Oppili_k]

try uninstall and reinstalling the app, if it is possible