Prime video is hanging and stuttering while watching video

[dinesh2358]

Hi,
Anyone facing video lag or video stuttering issue in prime video app on Tata sky binge plus? How to resolve this issue?

 

[Oppili_k]

Reduce MTU in router wan settings to 1452

 

[dinesh2358]

Hi,
Thanks for your revert.
What is the MTU setting and how to reduce?
I'm currently using Airtel fibrenet broadband.
Does reducing MTU affects the change in speed of internet connection?

 

[Oppili_k]

Speed will not reduce. It is data packet maximum size sent through internet.
Reduce MTU value under wan settings in wifi router/modem after logging into it through browser.

 

[narender reddy]

No issues with my binge plus box..amazon prime app is playing perfectly...

 

[gowrishankar]

Hi,
Anyone facing video lag or video stuttering issue in prime video app on Tata sky binge plus? How to resolve this issue?

Yes ,me too faced this issue. Pictures will freeze for a microseconds and run and audio will have some stuttering issue . For this ,keep ur home theatre and TV on , restart the stb via settings of binge stb. Your issue will be solved

 

[Jp2211]

No issue here,using mobile hotspot all the time(Jio)

 

[dinesh2358]

Speed will not reduce. It is data packet maximum size sent through internet.
Reduce MTU value under wan settings in wifi router/modem after logging into it through browser.

Hi, I'm not able to login to the Airtel xstream WiFi settings. Do you have any link to login through Airtel xstream router or modem.

 

[Oppili_k]

Check backside of ONT router for login ip address, user id and password.
See youtube videos on login how to change settings in xtream fiber router.

 

[dinesh2358]

Check backside of ONT router for login ip address, user id and password.
See youtube videos on login how to change settings in xtream fiber router.

Hi, I opened the router/modem settings of Airtel and checked WAN settings but couldn't find MTU settings.