remote stops working in between.

[Jerome.J]

Its the black one hd stb 2011

Any chance of reflector movement recently.....how much percentage signal fluctuations???

 

[jaysheezy]

Its happening only in colors hd

 

[jaysheezy]

I dont have proper words to explain it
It is happening the same way when it rains heavily and signal goes off

 

[Jerome.J]

First check the signal percentage? I think you knew how to do it....if it's good no need to worry...

 

[Chander07]

Yes try it.

If it's working after to slam it then I am almost sure it's a battery issue.

No harm in trying anyway.

If still there is a problem then i need to call customer care and complaint regarding the same. Would it be repaired free of cost or they would charge for it. Any idea:-/:-/

 

[Jerome.J]

If still there is a problem then i need to call customer care and complaint regarding the same. Would it be repaired free of cost or they would charge for it. Any idea:-/:-/

If the remote is under one year warranty it will be replaced free of charge.other wise they will replace it and charge 200Rs

 

[jaysheezy]

Jerome bro signal quality is less that 50 might be 45% and signal strength is 100%

 

[Zero7]

Jerome bro signal quality is less that 50 might be 45% and signal strength is 100%

I think it is too low. You need to tweak your dish to get improved signals.

 

[jaysheezy]

Thank You

 

[Jerome.J]

Jerome bro signal quality is less that 50 might be 45% and signal strength is 100%

If you knew how to adjust the azimuth,elevation and LNB skew, do it ....obtain a signal quality atleast 75%....and check whether the problem persists...it's very simple...no need to waste money for service...