Some SunShine Centres are charging more than company Rates

But if sun shine centers replacing STB at 275 rather than 350, isn't it good deal?
Rs.75 difference amount will be home delivery charge
 
drizzles said:
I wanted to replace a defective SUN Direct SD STB.


Gave it to Sun shine center at Pattom TRIVANDRUM (KERALA).

they told replacement charges as

Rs.350 for normal SD STB.
Rs.450 for SD+ recording box.

replacement stb s available are old.

Thakaraparambil chennalum kittum.
 
yes there are many shops @ Thakaraparambu .
they dont accept complaint STB s.

earlier there was a SUN shine Center there, couple of months ago when i search for it at
there it was found to be permanently closed.


Now i got info that a new SUN Shine Center is opened at Thakaraparambu, Trivandrum .
It was opened on 8 May 2016 ( Source - Kerala Nodal Officer)
 
First of all thanks to singam  :c   bro for advising to contact nodal officer.



Hi everyone,

A happy news.


Yesterday night  i have sent an email to Kerala Nodal Officer

You  can get  email ID of SUN DIRECT nodal officers from this link:
SUN DIRECT DTH Nodal Officer Details


Today morning got a reply from the Sun Direct nodal officer.


I gave him my mobile number as per his request.

He called me, and told that Sun Direct Pattom Office is a distributor Office, not a SUN Shine Center.

He assured me that Rs.275 is the right replacement charge and he made arrangement
for my quick resolution.


:: Reason why Rs450 was charged ( As per Nodal Officer is as follows) ::

The new receptionist available at the Distributor  office charged extra for the power adapter cable coming with replacement box.
But i have already given the power adapter cable while the  STB was given for replacement.

**** **** ****

So i will go to their office as soon a possible and collect my replacement STB.
 
drizzles said:
yes there are many shops @ Thakaraparambu .
they dont accept complaint STB s.

earlier there was a SUN shine Center there, couple of months ago when i search for it at
there it was found to be permanently closed.


Now i got info that a new SUN Shine Center is opened at Thakaraparambu, Trivandrum .
It was opened on 8 May 2016 ( Source - Kerala Nodal Officer)

Flyover work karanam close akiyath akum. Now work is over and its restarted.
Anyway happy to hear that the issue is solved
 
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