- Joined
- 16 May 2011
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RE: D2h activated Set max free -Now deactivated
I sent an email asking why this is suddenly removed though it was said that the offer is valid till 24-May
No reply
I sent a reply asking any update.
This morning, they replied saying the below.
And now they sent the below reply.
But I need to check this at my home. And I need to ask about the offer again since they didn't mention anything about the offer.
..
I sent an email asking why this is suddenly removed though it was said that the offer is valid till 24-May
No reply
I sent a reply asking any update.
This morning, they replied saying the below.
Dear Customer,
Thank you for writing to Videocon d2h.
This is with reference to your e-mail dated April 15, 2015, regarding Videocon d2h services for customer id *******.
We would also like to inform you that you are having “South Silver” base package in your d2h account and “Set Max” channel is not a part of your base package however, as goodwill gesture, “Set Max” channel has been activated in your d2h account on Free Of Cost basis till 25th May’15 and same will be removed automatically on 25th May’15 from your d2h account. Further, if you want to continue from 25thMay’15 onward then you will be charged Rs. 23/- per month with a lock in period of one month. Please write back to us for activation of this channel on or call at our customer care for the same.
If you have any further queries, please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.
For details of all our Products and Services, you may visit our Website http://www.videocond2h.com.
And now they sent the below reply.
Dear Customer,
Thank you for writing to Videocon d2h.
This is with reference to your e-mail dated April 16, 2015, regarding Videocon d2h services for customer id ******.
We would like to inform you that as goodwill gesture, “Set Max” channel has been activated in your d2h account on Free Of Cost basis till 25th May’15 and same has been removed automatically on 25th May’15 from your d2h account. Further, if you want to continue from 25thMay’15 onward then you will be charged Rs. 23/- per month with a lock in period of one month. Please write back to us for activation of this channel on or call at our customer care for the same.
Moreover, we also like to inform you that we have done the refresh command to your smart card, please check from your end. Further if problem persist then please write back to us along with error message, which is reflecting on TV screen.
If you have any further queries, please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.
For details of all our Products and Services, you may visit our Website http://www.videocond2h.com.
But I need to check this at my home. And I need to ask about the offer again since they didn't mention anything about the offer.
..