Seeking Help STB keeps restarting

[Jithin91]

TS stb keeps restarting every 5 to 10min. any help

 

[Digital Mastermind]

TS stb keeps restarting every 5 to 10min. any help

Which model is the stb ?

 

[Jithin91]

Which model is the stb ?

Technicolor

 

[Digital Mastermind]

Technicolor

Factory reset and see if issue gets resolved

 

[Jithin91]

Factory reset and see if issue gets resolved

okay.

If that didnt help ?

 

[Digital Mastermind]

okay.

If that didnt help ?

Try manually updating software

If that also doesn’t help then Contact CC

 

[Jithin91]

Try manually updating software

If that also doesn’t help then Contact CC

reset done. let me see if the issue solved

 

[Jithin91]

Try manually updating software

If that also doesn’t help then Contact CC

Reset done. Didn't solved the issue.
Tried manual update. At 30% stb restarted.

b/w the s/w of stb is of March 2020

 

[Digital Mastermind]

Reset done. Didn't solved the issue.
Tried manual update. At 30% stb restarted.

b/w the s/w of stb is of March 2020

Check if the release version is 3.0.5

 

[Oppili_k]

If you have the same power specification adapter, try it