Sun Direct General Discussions, Help & Queries

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Keerthan gk said:
I want to upgrade box sd+ to hd+ please any one help
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You can fill out the form in the following page. Someone from the Sun Direct Customer Care will contact you and send a technician to your home for the upgrade.

https://www.sundirect.in/set-top-box-upgrade-programs

In addition to the Upgrade Cost, they will charge you Rs.175 for the technician visit.

Upgrade Cost (SD to HD):
Rs.699

Total Cost:
699 + 175 = Rs.874
 
Sivabhaskar said:
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You can fill out the form in the following page. Someone from the Sun Direct Customer Care will contact you and send a technician to your home for the upgrade.

https://www.sundirect.in/set-top-box-upgrade-programs

In addition to the Upgrade Cost, they will charge you Rs.175 for the technician visit.

Upgrade Cost (SD to HD):
Rs.699

Total Cost:
699 + 175 = Rs.874
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What about picture & audio quality???
 
It looks like Sun Direct has removed the genre named 'Bouquet' from the GENRE section of the OK button menu. This genre was empty, without any channels listed in it. It was in between the genre named ALL and the genre named TAMIL.

It got removed from my STB after did a factory reset yesterday.
 
Sivabhaskar said:
It looks like Sun Direct has removed the genre named 'Bouquet' from the GENRE section of the OK button menu. This genre was empty, without any channels listed in it. It was in between the genre named ALL and the genre named TAMIL.

It got removed from my STB after did a factory reset yesterday.
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I have never noticed such type of genre.
 
What happen if I don't migrate to any other pack. As the current pack which I'm using I got from new connection which is already discontinued.
 
hike said:
What happen if I don't migrate to any other pack. As the current pack which I'm using I got from new connection which is already discontinued.
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If there is balance in your Sun Direct wallet, it will activate any current base pack that is closest to the available amount.

If you don't have enough balance, then whenever you decide to recharge, you'll have to use one of the existing base packs or the NCF pack for recharging. You won't be able to use the offer pack for recharging.
 
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Using SunDirect app is the biggest task in itself. They deducted complete amount in one go. Whereas they should deduct on daily basis.
So, in case even if I downgrade I've to recharge for perticular downgrade package. If I don't want to spend money I have to call customer care and then I've to explain him.
Frustrated.
 
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