Sad News Tata Play HD+1 service no longer available on my box

[mss]

@mss bro, can you please check on your connection if HD+1 channels are visible for you now or not as this problem still persists for you?

Am in outside. Will update you night.

 

[mss]

@mss bro, can you please check on your connection if HD+1 channels are visible for you now or not as this problem still persists for you?

Still my stb not showing the hd+1 channels.

 

[Devaraj V]

I'm subscribed to Star Gold HD and still, its HD+1 isn't showing.

Still not available.

Try Software Update Bro

 

[Shiv Verma]

Try Software Update Bro

l've already tried it twice, still no positive result bro.

 

[Shiv Verma]

Update

I just now received a call from Tata Play about my problem, they stated that starting from 23rd January 2025, they've discontinued HD+1 channels which is why I'm not getting those channels.

 

[Ronit Saha]

When i upgraded my box in 2020 from SD to HD i also faced the same problem they also told me the same thing that the +HD channels are discontinued but i kept on refreshing my account daily after 10 -15 days the channels came back...

Moral of the story is TP customer care doesn't know anything the customers themselves know more then the CC

 

[Shiv Verma]

When i upgraded my box in 2020 from SD to HD i also faced the same problem they also told me the same thing that the +HD channels are discontinued but i kept on refreshing my account daily after 10 -15 days the channels came back...

Moral of the story is TP customer care doesn't know anything the customers themselves know more then the CC

Not 10-15, I'll wait atleast a month for this but I want everything to work normally. I hate these kind of sh#ts affecting a customer's experience.

 

[Digital Mastermind]

Update

I just now received a call from Tata Play about my problem, they stated that starting from 23rd January 2025, they've discontinued HD+1 channels which is why I'm not getting those channels.

It’s still available bro . Everyone else is getting these channels

 

[ShivRaj]

It’s still available bro . Everyone else is getting these channels

Not everyone, I am also not getting this channels on HD + Box

 

[Digital Mastermind]

Not everyone, I am also not getting this channels on HD + Box

It’s due to the wrong bouquet that is applied to your STB. It has to be fixed