first go to setup then go to installation then enter the code 1234 then go to box setting then go to satellite management enter the code as 4,6,8,and 10th digit code of your card number not customer id
then go to transponders in transponder edition select any menu except transponders before that just scroll and select transponder as 11164 H
after that select any option except transponders and click OK
you will see video pit and audio pit keep it as default
you will also see video type and audio type select H.264 as video and MPEG 2 as audio click OK to tune
and then you will find the channel