- Joined
- 20 Jul 2014
- Messages
- 6,216
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- Reaction score
- 12,318
I just called Airtel CC and the guy said, Zee Telugu HD and Zee Cinemalu HD have been temporarily removed from Airtel platform, ROFL!!! I asked him, do you want me to send the screenshots of the channels from other customers and he said the system is down right now and asked me to call in the morning to check the issue.
I disconnected and called again, this time from a different number and selected Telugu as preferred language. The guy who spoke this time said he just need to refresh the Max HD AP Top up I have and the issue will be rectified. However, he also couldn't do it now as the system is down for maintenance. He asked me to call tomorrow morning and he said it will be fixed in 1 minute.
See how dumb Airtel CC guys are!! They just don't have a clue as to what's happening on their platform LOL!! This is where Tata Sky is superior, their CC guys are very well trained and they have excellent knowledge on their platform. Airtel on the other hand despite having quality on their platform, badly lack in terms of Customer Care and Technical aspects of Top Ups etc,. Just one word, PATHETIC!!!
I disconnected and called again, this time from a different number and selected Telugu as preferred language. The guy who spoke this time said he just need to refresh the Max HD AP Top up I have and the issue will be rectified. However, he also couldn't do it now as the system is down for maintenance. He asked me to call tomorrow morning and he said it will be fixed in 1 minute.
See how dumb Airtel CC guys are!! They just don't have a clue as to what's happening on their platform LOL!! This is where Tata Sky is superior, their CC guys are very well trained and they have excellent knowledge on their platform. Airtel on the other hand despite having quality on their platform, badly lack in terms of Customer Care and Technical aspects of Top Ups etc,. Just one word, PATHETIC!!!