Zee Tv HD,Zee Studio HD, ZEE Cinema HD channels Added

[mystic]

My next recharge date is 11th july , how many days will be reduced from my pack , my pack is ROYALE HD NORTH ...... Kal subha mail kya hy cc ko premium hd ala carte ky liye par still no response..

So you will have to pay for both HD Royal pack (Rs 560 pm) + HD ala carte pack (Rs. 100 pm), am I right ? :huh

Since you have to recharge by 11th july 2012 ... there will be almost Rs. 350 balance in your account right now. :huh

Are they going to charge on daily basis for ala carte pack or will take full amount at once... :huh

 

[Biswajit.HD]

My next recharge date is 11th july , how many days will be reduced from my pack , my pack is ROYALE HD NORTH ...... Kal subha mail kya hy cc ko premium hd ala carte ky liye par still no response..

So you will have to pay for both HD Royal pack (Rs 560 pm) + HD ala carte pack (Rs. 100 pm), am I right ? :huh

Since you have to recharge by 11th july 2012 ... there will be almost Rs. 350 balance in your account right now. :huh

Are they going to change on daily basis for ala carte pack or will take full amount at once... :huh

@mystic : premium hd alacarte : Rs 100 per month..... (one time fixed payment)

 

[hingorjo]

Means i have to wait for next recharge (11th july) to activate premium hd ala carte.........

 

[mystic]

^^^
@hingorjo In that case you may loose 5.5 days (daily burn rate for HD royal pack is Rs18.5/- So 18.5 * 5.5 =101)

Otherwise , if daily burn rate applied for ala carte hd pack also, then you will loose 3 days.

 

[mystic]

Means i have to wait for next recharge (11th july) to activate premium hd ala carte.........

No :no
Recharge with 100 and activate for pack by calling CC. :huh

 

[hingorjo]

Finally got reply from cc

[attachment=1146]

 

[Biswajit.HD]

@Hingorjo :is your premium hd alacarte activated now?? :huh

 

[hingorjo]

Not yet , just sent conformation mail to cc as mentiond by cc, there is als a form atteched to mail called "concern resolution form" which claims fill form and solution within 2 hours,

 

[Biswajit.HD]

ok.... if u have confirmed the alacarte through mail, they will send you another email confirming the activation of your package... After activation within hours, your package will be activated.. For me it took only 15 minutes after confirmation through voice call from customer care dish tv as i told before.... kindly update ur status on the alacarte after you get ur confirmation mail from CC... thanks...

 

[hingorjo]

Dishtv customercare mail service pathetic now days , send mail to cc for premium hd ala carte yesterday got reply today after 29 hours and again they asked reconformation , send reconformation mail 3 pm but still no activation......