Zing FTA 4 years purchased from official website but not activated

[Sushant7654]

I received it yesterday through courier and installated it myself but after sending sms to 57575 it is not activated yet also costumer care is not giving any valid solution.

 

[Shark]

I think you bought from Flipkart. If you had ordered from Dish TV website, the technician would have come and installed it himself.

 

[Shark]

Process
1. Start your box
2. Select satellite
ST2- South India
SES8- Rest of India
3. Get dish tv signal (Don't need to realign antenna, If you using DD free dish- for SES8)
4. Do software installation
5. Now you will be on activation screen
ACTIVATION PROCESS : To Activate your connection you need to send the SMS to 57575 in the mentioned format - ZING ACT VC Number - Local SMS Charges Apply

 

[Sushant7654]

I think you bought from Flipkart. If you had ordered from Dish TV website, the technician would have come and installed it himself.

No I have ordered from official DishTV website and they courier it to my address.

 

[Sushant7654]

Process
1. Start your box
2. Select satellite
ST2- South India
SES8- Rest of India
3. Get dish tv signal (Don't need to realign antenna, If you using DD free dish- for SES8)
4. Do software installation
5. Now you will be on activation screen
ACTIVATION PROCESS : To Activate your connection you need to send the SMS to 57575 in the mentioned format - ZING ACT VC Number - Local SMS Charges Apply

I did this it is stuck on no account balance. It is not activating

 

[Shark]

I did this it is stuck on no account balance. It is not activating

Try to login on My dish tv. If this activated, you will be able to login there.

DTH(Direct To Home) Service Provider India, HD/SD Set Top Box –DishTV

DishTV- Best DTH connection service providers in India. Choose any DTH packages, plans and channels as per your region. Buy SD/HD set top boxes at offer prices.

www.dishtv.in

 

[Sushant7654]

Try to login on My dish tv. If this activated, you will be able to login there.

DTH(Direct To Home) Service Provider India, HD/SD Set Top Box –DishTV

DishTV- Best DTH connection service providers in India. Choose any DTH packages, plans and channels as per your region. Buy SD/HD set top boxes at offer prices.

www.dishtv.in

It says account not exist

 

[redlofredlof]

It's because your account is not created at their end.

 

[Sushant7654]

It's because your account is not created at their end.

How to get it created as when I call them they just put me on hold

 

[redlofredlof]

I'm not sure of that. But any dth provider has an account created for the customer with a phone number. RMN.
And that's how their system is supposed to identify the sms that you send from your RMN.
This is what's done on any dth by the installation guy after they finish the installation job. They can the Cc.