Direct to Home (DTH) service providers Dish TV and D2H have revised their lock-in period policy to restrict users from removing channels and packs from their account on the same date of adding it.
Both operators earlier used to have long 30-days lock-in period which was removed in June 2020 in order to help customers in managing their packs easily. However, the company noted that some users started misusing this by adding and dropping channels on the same day.
Hence, to prevent such misuse and also maintain minimum inconvenience to innocent users, the brand has put a 1-day lock-in period on all broadcaster channels and bouquets. Now, a user can remove channels one day after it was added to their account.
1-day lock-in period is a standard policy across most DTH service providers including Airtel Digital TV and Tata Sky. Sun Direct is the only operator in the country which currently have no lock-in period restriction.
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