Yes, I am! It should be activated through customer care. Once you get the base pack changed, you can add the free regional top-ups online via self care! Beware of customer care guy who says you must activate the paid Telugu top-up to receive Telugu channels. They don't have a clue of what's going on here!!So now you're receiving all Telugu channels....How to activate this pack(99/199) I dont see any option to activate it through online
Yes, I am! It should be activated through customer care. Once you get the base pack changed, you can add the free regional top-ups online via self care! Beware of customer care guy who says you must activate the paid Telugu top-up to receive Telugu channels. They don't have a clue of what's going on here!!
You cannot remove the Telugu top-up through self care. It wasn't showing to me.That's why I said don't listen to the cc guy!Just said to him to change my base pack to my plan 99 and he said you need to add telugu top-up too and I said ok and got it activated.Will remove it from self care and add free topup.
You cannot remove the Telugu top-up through self care. It wasn't showing to me.That's why I said don't listen to the cc guy!
No point in cancelling it now since you paid for a month, unless you are worried that this free top-up thing is a bug and it won't be there after a month!Oh ok. Thanks
Thought we can remove it from self care.
Called CC now to remove it he said money already got deducted for 1 month and you can't get it back. I can cancel it now or wait for 1 month and cancel it
No point in cancelling it now since you paid for a month, unless you are worried that this free top-up thing is a bug and it won't be there after a month!
First of all thanks for the inforamtion, can you please confirm sun group channels are there in All south reg packearlier it was one free regional topup in 199 pack and no free regional topup for 99 pack.
now u can activate 2 free regional topup.
activated All south (119 channels) @ free of cost.