Their systems must have crashed due to high incoming traffic of requests, please remember they are not having technology standard at par with Tata Sky hence unable to perform seamless migration.
Also i request members not to give requests again n again as it won't serve purpose, i have not submitted request even once and old packs running smoothly without single interuption.
Why are people acting so despetate to make a switch? Remember there won't be any channel blackout if u miss deadline, operator will auto shift ur account to nearest best pack based on ur current channel subscription. If u r dissatisfied then at any later point u can ask them to make changes as per ur choice, this is much better option than making ur account stuck in technical glitches.