i send a mail to airtel about the addition of mathrubhumi news and their rep. as follows...
Namaste,
Ref: Email dated 23/01/2013, regarding introduction of Mathrubhumi News channel for your airtel digital TV connection.
We understand that the non availability of Mathrubhumi News channel would have inconvenienced you.
We would like to confirm that we are already in the process of introducing Mathrubhumi News channel on our platform.
We thank you for taking out the time to voice your concern. At airtel, we believe that it is our customers’ feedback that helps us to improve on our services.
We hope that this response has addressed your query suitably.
Please do write in for further assistance.
Warm Regards,
Om Kumar digital TV bharti airtel limited.