Seeking Help Are you able to see all the New channels that you opted for ?

[abcdbishnu]

All my hd free top up gone

 

[Hellboy]

A

Yes

And you are not seeing any bouquets unlocked in tv?

 

[abcdbishnu]

Am able to see all bouquets activated. Now nodal officer confirmed. Missing all free hd channels

 

[Hellboy]

Anyone else seeing any bouquets activated?

 

[Hellboy]

Am able to see all bouquets activated. Now nodal officer confirmed. Missing all free hd channels

Are you able to see all the bouquets that you selected?

 

[anupbharadwaj]

same here, only ala-carte selected channels are coming, no bouquet channels are coming, when tried adding through app it says "previous request updated" try after some time - no expected from a professional provider like airtel - may be they gave this project to some amateur who has done such pathetically and causing inconvience to customers.

 

[anupbharadwaj]

n

Are you able to see all the bouquets that you selected?

no selected bouquets are coming

 

[Hellboy]

Rea

same here, only ala-carte selected channels are coming, no bouquet channels are coming, when tried adding through app it says "previous request updated" try after some time - no expected from a professional provider like airtel - may be they gave this project to some amateur who has done such pathetically and causing inconvience to customers.

Really u r right man!!
I selected the new pack 10 days ago. Still they've not implemented it properly. This whole process is now a pain in the a**.
I tried calling CUSTOMER CARE. It takes 5 min to get the option of talking to Customer care executive and when u press 9 it says the no. Dailed is not correct. I mean what the f. I tried using the airtel app but there some channels are more in bouquets ( bouquets are totally different in app as compared to channel 998)
So my NCF is increasing. Such pain.

 

[TJ_DJ]

I wonder if someone takes this very seriously and files a case against ADTV for not providing channels in spite of us selecting the pacsk by 31-Jan as advised by ADTV.

 

[Hellboy]

I wonder if someone takes this very seriously and files a case against ADTV for not providing channels in spite of us selecting the pacsk by 31-Jan as advised by ADTV.

You are facing the same issue?