Can eastern subscribe South silver pack

  • Thread starter Thread starter to_sukanta
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r_m_radha said:
yes you can... i converted my plat HD to new South Plat HD

striaghtforward threat them with mail"change my pack to south otherwise i will move to ts/adtv which provide south package as i don't understand hindi."
 
to_sukanta said:
Hi, just bought a new d2h connection 2months back in Kolkata and using with super gold and hd globe pack which is costing me around 390 per month.

Just noticed that there is a South silver pack costing just 176 rupees with better channel distribution. So just wondering if I can subscribe to this South silver pack in Kolkata with bengali language pack. If no bengali pack, then also it is fine as see merely 3-4 bengali channels (which I can subscribe on ala-car-te). Also can anybody please confirm if I can subscribe to hd add-on pack with South silver.

If anybody have any idea about this, please please help me. I'm new to d2h and finding very difficult to setup.

Thanks in advance.

Sent from my Nexus 4

Just talk to senior of customer care & give special request to them.
 
sanket naik said:
Just talk to senior of customer care & give special request to them.

I heard about this special request from another member here as well. But now you are the second member who is saying about special request. Did you take any packs or add-ons based on special requests?

Can we take add-ons as well in special request? If so, I am planning to degrade my pack from New South Platinum HD to some lower pack like South Silver and add Sun HD add-on?

Is it possible? By the way which pack you got using special request? Also, how can we contact senior of customer care since we have only one number to contact them?

..
 
Sadiq said:
I heard about this special request from another member here as well. But now you are the second member who is saying about special request. Did you take any packs or add-ons based on special requests?

Can we take add-ons as well in special request? If so, I am planning to degrade my pack from New South Platinum HD to some lower pack like South Silver and add Sun HD add-on?

Is it possible? By the way which pack you got using special request? Also, how can we contact senior of customer care since we have only one number to contact them?

..

Just call to customer care & tell them to transfer the call to senior. & they will take your request & you can avail any pack or addon.
 
sanket naik said:
Just call to customer care & tell them to transfer the call tto senior. & they will take your request & you can avail any pack or addon.

Did you get any change in pack using this special request? What is the pack?

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sanket naik said:
I have changed my pack from New diamond to South diamond pack.

But why special request for South Diamond bro? As per your profile you are from Karnataka and you can directly opt for South Diamond pack.

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Sadiq said:
But why special request for South Diamond bro? As per your profile you are from Karnataka and you can directly opt for South Diamond pack.

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I was purchased my connection in maharashtra. I am shifted in karnataka just few months before.
 
sanket naik said:
I was purchased my connection in maharashtra. I am shifted in karnataka just few months before.

Thanks for replying. Then there is no special request required for your case. You relocated your connection from Maharashtra to Karnataka and changed the address. Since relocation is being done by D2H itself and they know you are shifting from ROI region to South region, they themselves will allow you to change the pack. No special request is needed for this bro.

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Sadiq said:
Thanks for replying. Then there is no special request required for your case. You relocated your connection from Maharashtra to Karnataka and changed the address. Since relocation is being done by D2H itself and they know you are shifting from ROI region to South region, they themselves will allow you to change the pack. No special request is needed for this bro.

..

I don't know whether it was a speecial request or not? But thanks for clarification.
 
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