sorry bumping old thread, but i feel this is appropriate because my problem is related to this thread
i purchased reliance dth (that time name was Big tv) in 2008, and watched for one and half year,. But then i have not recharged my account from 2010, from that time i am using DD direct plus..
But because i am dth enthusiast, i often use to check my reliance stb for any new updates like channel addition, software upgrade, interface/logo change etc.. till 2012 , i remember i was not getting smart card pairing error 108, but from middle of 2012 i am getting that error, but i can get software upgrades, channels addition updates, flash screen messages, 2-3 fta channels like rajyasabha, loksabha, gyandarshan..
Now i wanted to resume my services specially for watching daily soaps, and infotainment channels,.. today i called to cc and asked why i am getting that error, they told may be because you changed smart card, but i told them that i have not changed smart card at all, but then they told whatever it is , if you are getting that error then you have to recharge with rs400 (excluding monthly recharge for package you have activated ),
when i have not changed my smart card nor set top box, then why i should pay? please give your opinions