DDF Exclusive Customers Can use Temporary Deactivate Scheme for their Airtel Digital TV Account

[Sai Jai]

my uncle came from vacation , and seen the set top box is still in running condition and all the balances are now wasted...
airtel cc told me on 24th that your service will be on safe custody and only 30/- will be debited...but they did nothing...

U should check it after 24hrs before he leave

Afterall we know adtv cc

 

[Optimus_Prime]

U should check it after 24hrs before he leave

Afterall we know adtv cc

he went on vacation and on that day he told me to do that..
I called from my mobile and requested to do the same..and he told me that It will be done, no need to worry.
now today i got to know that he did nothing and all the money wasted ...

 

[Sai Jai]

he went on vacation and on that day he told me to do that..
I called from my mobile and requested to do the same..and he told me that It will be done, no need to worry.
now today i got to know that he did nothing and all the money wasted ...

I think at the time of u called adtv cc stb in power off state right ??

 

[Optimus_Prime]

I think at the time of u called adtv cc stb in power off state right ??

yes..does this make any difference ??

 

[Sai Jai]

yes..does this make any difference ??

Absolutely

U have to know this as a ddf member bhai

If stb in off state means nothing will work like add-on addition / Removal , recharge , like this etc....

Everything stb must be in on state

 

[Optimus_Prime]

Absolutely

U have to know this as a ddf member bhai

If stb in off state means nothing will work like add-on addition / Removal , recharge , like this etc....

Everything stb must be in on state

 

[Saj 007]

If stb in off state means nothing will work like add-on addition / Removal , recharge , like this etc....

Everything stb must be in on state

Is that true bro...? In Airtel we can't do the above mentioned things if stb is power off...?

 

[Sai Jai]

Is that true bro...? In Airtel we can't do the above mentioned things if stb is power off...?

Yes we can't do bro for 90%

Will face complication

 

[Sai Jai]

Will add this point in post #01 bros for avoid future loss & complication

Sorry for this time @Optimus_Prime bhai

 

[Sai Jai]

Hi bros ,

Post #01 content edited pls make note of it bros

By doing this activity via Adtv Customer care Make sure ur adtv stb in power ON state (not standby mode must be in pure power ON state)

Thanks