DTH Operators Violating TRAI Regulations.

[AsitPaul]

Sir

TRAI issued 'The Direct To Home Broadcasting Services (Standards of Quality of Service and Redressal of Grievances) Regulations, 2007' which prohibits DTH operators from disabling the SetTopBoxes of the subscribers who choose to opt out their Services.

But at present, the DTH operators disable the SetTopBoxes of a Subscribers by transmitting a Software through OverTheAir (OTA update) rendering it dead for the purpose of receiving FreeToAir Channels, eg provided by the Doordarshan DD Direct Plus. Therefore, a Subscriber has to buy a new SetTopBox to receive such FreeToAir or DD Direct Plus Channels.

This is clear violation of aforesaid TRAI DTH Regulations, 2007.

We sincerely want that aforesaid TRAI DTH Regulations, 2007 must be strictly enforced to all Private Pay DTH operators of India. DTH subscribers must be allowed to watch FreeToAIR Channels such as DD Direct Plus when their Subscription Period is over OR they wish to opt out from Pay DTH Service.

All Private DTH operator should UNLOCK their SetTopBox so that we can watch DD Direct Plus channels which they blocked by Software Update.
Thank you.

 

[sayan.sunny]

DTH operators offering stbs in low cost, they never let us use out of their service.

 

[AsitPaul]

Request all concerned to mail this Violation to TRAI:

[email protected]
[email protected]
[email protected]
[email protected],
[email protected]

 

[me_saket]

Few year back, I mail them

But no reply

4

 

[AsitPaul]

Few year back, I mail them

But no reply

4

You may not get Reply but they will hear your opinion.

Earlier I faced MNP issue from Aircel To Idea.

Wrote to TRAI.

Idea activated my number and also did FRC free of cost. Thats impact of TRAI.

Hope you understand.

 

[me_saket]

OK, I all try again

4

 

[jkaza]

Request all concerned to mail this Violation to TRAI:

[email protected]
[email protected]
[email protected]
[email protected],
[email protected]

Every DTH user must send a compliant regarding this issue towards TRAI for Violating TRAI DTH Regulations, 2007...

 

[AsitPaul]

:new I wrote to DoT.
They replied, Please write to Ministry of Information & Broadcasting. DoT do not take care these issues.

Again wrote to MOIAB.

Click here.

MOIAB/E/2013/00957

 

[jenius-jatt]

DTH operators offering stbs in low cost, they never let us use out of their service.

But friend this doesn't mean that we can keep on collecting various DTH stb's in Home, You all will be agree as many of us has 2 to 3 STB's of DTH at home which are useless and just wastage of money.

So either DTH portability must be their,So that we can shift to any service without any hesitation + If they give us FTA box which should be according to TRAI then no body will face the problem and in Result also illeagle activities will be less plus they will get more subscribers.

 

[AsitPaul]

@Jatt
Agree with you.

DTH Portability is far to go. BUT Operator must UNLOCK stb to enable us to view FTA/ DD DTH. Otherwise, without paying for subscription, the STBs are useless and electronic junk only. Millions of STB are chunk and causing serious health hazards and also threat to environment.