Favourite list getting erased

[Sanjyot Kolekar]

Samething happening with my STB too , its observed after Videocon new software update recently in Dec

It's not happening (erase) immediately. There is no particular interval. Sometimes after 1 hour, sometimes after 2-3 days, sometimes after 10 days. Initially I thought, it is due to some software update or some other activities at d2h end.


@Pranab ,

Thanks , as even I thought its issue with my STB only , but I can see you are using 4K STB and facing same issue. its tottaly from Videocon side , even I filled complaint to CC , same response that they said : It might your STB issue and our engineer visit on chargeable basis....

 

[Vishnu777]

Samething happening with my STB too , its observed after Videocon new software update recently in Dec

It's not happening (erase) immediately. There is no particular interval. Sometimes after 1 hour, sometimes after 2-3 days, sometimes after 10 days. Initially I thought, it is due to some software update or some other activities at d2h end.


@Pranab ,

Thanks , as even I thought its issue with my STB only , but I can see you are using 4K STB and facing same issue. its tottaly from Videocon side , even I filled complaint to CC , same response that they said : It might your STB issue and our engineer visit on chargeable basis....

Bro,as sadiq bro said erasing of fav channels will be of TP changing recently in last two,three days d2h has changed so many channels TP,CC always says that engineer will visit on chargeable basis becoz they want more profit.

 

[Endgame]

This is common when TP changes of channels are part of your favorite list.. No other way then manual correction in this case.

Bro, it happened 5-6 times in last one month, twice in last 2 days (18 & 19 Feb).

 

[munish1991]

May I know the which number starting favorite list.... how much channel will add.. .

 

[Saj 007]

May I know the which number starting favorite list.... how much channel will add.. .

Favorite channel number starting from 1.
We can set 80 favorite channels...:tup

 

[Anup Tiwari]

I have to face same problem when TP changed . Some channels changed in My favorite channels list

 

[munish1991]

Ok. Bro....

 

[maheshav]

While watching tv in favorite channel , all favorites errasesed itself , then we need to set favorites again , any of you faceing same ?
It seems I made mistake buying 4K box.

 

[Endgame]

I faced same problem with my 4K STB.
Favourite list getting erased
BTW, last week I moved to TS.

 

[maheshav]

I faced same problem with my 4K STB.
Favourite list getting erased
BTW, last week I moved to TS.

I am facing this problem after recent SW update

Even I am also planning to move t TS, did d2h given any refund for your 4K box?