Register your relative's ID on D2H and create a pack for them by yourself. You only need an OTP once for registering on their site.
I chose my channels on 17th January. 3 Feb midnight my channel package was stopped without migrating me to my chosen package.
I selected my channels again on 4th Feb as some news portals reported that resubmitting the choice will activate the channels.
I am not getting any channel since last 4 days. Complained to d2h and TRAI on twitter , d2h gave me a fake assurance.
Ordered a Tata Sky HD connection yesterday from Amazon. It will be installed today.