Discussion General News & Updates About Tata Play

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How can I exchange my existing HD STB to HD HEVC STB? Can anybody give me some info on this?
 
How can I exchange my existing HD STB to HD HEVC STB? Can anybody give me some info on this?

Which model HD STB u have bro?

As of now there is no way u can exchange.

Only new connection/multi tv can get the HEVC HD STB depending on availability and location

In future if TS migrates to HEVC, then they will exchange.
 
I Also Eligible OR Not For HEVC BOX I Have SD BOX

Bro, first understand that there is no eligibility criteria for getting hevc stb. Customers are getting hevc stb as per the stock availability in their place & by the request of customers. As you are using SD stb now, you can upgrade to HD. Contact customer care for the upgrade and demand them you want hevc stb only.
 
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