Discussion General News & Updates About Tata Play

[srihariths]

I'm still unable to access binge combo packs. Is it the same with many?

 

[Digital Mastermind]

I'm still unable to access binge combo packs. Is it the same with many?

I am getting the binge pack option from 26th Jan itself

 

[srihariths]

I am getting the binge pack option from 26th Jan itself

I have the same problem with both website and app. It's not at all showing

 

[Prithi Deb]

I'm still unable to access binge combo packs. Is it the same with many?

Yes, same here. Neither Binge combos, nor Netflix combos are available for me.
Even contacted the customer care, and they had no clue. They were giving generic replies like log-out and then log-in again, or uninstall and then re-install the app, etc. They also closed my ticket without solving, or even informing what the issue is.
Both my Tata Play recharge and Netflix plan is coming to an end in a few days, so I wanted to recharge with one of the combo plans.
The problem is, I am sharing my Netflix account with 3 other people. So I need to renew the plan as soon as it ends.
Looks like I will have to go with separate plan.

 

[srihariths]

Yes, same here. Neither Binge combos, nor Netflix combos are available for me.
Even contacted the customer care, and they had no clue. They were giving generic replies like log-out and then log-in again, or uninstall and then re-install the app, etc. They also closed my ticket without solving, or even informing what the issue is.
Both my Tata Play recharge and Netflix plan is coming to an end in a few days, so I wanted to recharge with one of the combo plans.
The problem is, I am sharing my Netflix account with 3 other people. So I need to renew the plan as soon as it ends.
Looks like I will have to go with separate plan.

Ya... Even I had contacted the customer care but same old templated replies. But, by now it should be accessible to everyone. Don't know what's the exact issue with it

 

[Prithi Deb]

Ya... Even I had contacted the customer care but same old templated replies. But, by now it should be accessible to everyone. Don't know what's the exact issue with it

Right, it's been 4 Days already.

Even the website isn't showing these packs.

 

[iDJ]

Do we need to consider this as Spamming? Lol

It's not spamming. You had raised a request. That's a response. Some bug might force the message to be sent multiple times. They are not promoting anything or selling any product via the message.

 

[iDJ]

Right, it's been 4 Days already.

Even the website isn't showing these packs.

I thought I was the special person. Binge packs shows for one account but not for other.

 

[Harsha1996]

Right, it's been 4 Days already.

Even the website isn't showing these packs.

Bro I think u can give missed call to number which is showing in ad banner for netflix and all... So that they will contact you and add the package...
I added my first combo pack in December in the same way...

 

[Prithi Deb]

Bro I think u can give missed call to number which is showing in ad banner for netflix and all... So that they will contact you and add the package...
I added my first combo pack in December in the same way...

Yeah, that's fine. But for that I need to know what are the various packs that are available. I could check the pdf, but I remember few of the members mentioning that all packs in the pdf aren't available to subscribe.

Also, what is the payment process if I add by calling?