Dear Jagan,
Warm greetings from Airtel!
This is with reference to your e-mail dated 31-10-2016, expressing concern on channels of your Airtel DigitalTV connection (Customer ID-).
At Airtel we believe that our customers’ inputs and feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We assure you that we will incorporate your feedback in the best possible way in our processes.
We thank you for taking out the time to voice your concern. At Airtel, we believe that it is our customers’ feedback that helps us to improve on our services.
We thank you for your association with Airtel and look forward to an enduring relationship.
Your Nodal Reference No. is .
We hope that this response has addressed your complaint suitably.
Assuring you of the best experience – always!
Best Regards,
Saif Ali
Nodal Office - DigitalTV