Seeking Help No Audio in TataSky HD Settop Box

[Kalyan_1980]

For the past couple of days, my HD STB has no sound. Only Video is playing. I check my TV, its playing video files with audio. Only problem with TataSky STB

 

[amarnathkvk]

Hdmi cable is gone replace

 

[Kalyan_1980]

Hdmi cable is gone replace

I tried with spare HDMI cable, but still no luck.

 

[Tony Sehgal]

I tried with spare HDMI cable, but still no luck.

Check Audio settings in set top box

 

[gautamsky]

Also check with connecting optical port on stb to tv

 

[ramesh skyPLAY]

Which HD STB you have, Bro. Restart your STB . Then try

 

[vishalrao]

If restart does not work, then also try "master reset" option in the system menu.

 

[Kalyan_1980]

Actually the issue is worse now, if i try to Volume +/_ from TV remote, then "Not Available" text is display in TV.

 

[vishalrao]

Actually the issue is worse now, if i try to Volume +/_ from TV remote, then "Not Available" text is display in TV.

Did you perform master reset?

 

[Kalyan_1980]

Did you perform master reset?

No. How to do that?