piinku1 said:
Let me explain with example - minimum renewal Rs.200 if I pay renewal online. Apart from monthly pack,lets say I maintain this Rs.200 for "add-on" or "individual" channels to be added anytime I prefer.
Now on 01-Nov I added a "sport-1" pack at Rs.28, so bal would be Rs.172. So on 01-Dec this will expire, for some reason I don't renew this "sport-1" add-on then. Is there a chance that D2H CC themself will again renew without my consent and deduct for "sport-1" pack for Dec month ?
What you add as a addon,it will be deducted on daily basis with your daily DBR .
You have to deactive your topup by calling cc .It willn't be automatically deactivated.
Your basepack+add-on will continue till your balance become less than your DBR for 1 day.
Also one more observation, per common understanding if a service to add-on or ala-carte is renewed 1month means it expires on 30th day (example "channel-A"). What you guys say is if excess amount is available in our account its automatically used to renew the "channel-A" and continues ondaily basis.
Don't you guys think this is against practise that automated renewal w/o customer acceptance, Is this the normal practise across other DTH players ? :dodgy