Not sure if I can create a thread. Sony Rox HD is not available in my 3rd and 4th connection still. I thought it is because of missing HD Customer Identification top up. So I removed the top up from main connection. I still receive it. It looks like Sony Rox is added in Infinity ARP but not in Infinity Standard HD monthly.
I emailed Nodal and they've agreed it's an technical issue. They are looking into it. Also note that, Channel was unavailable in Jackpot HD as well.
I think rox hd is still in free preview. Because today when all my hd channels of hdmypack gave error code 4 due to technical problem, rox was the only one which was working at that time also. .