I have a question for @amarnathkvk@Chezhiyan@Navi08@Amarjeet@dinee@WizarD bros. Though I use Sun Direct for many years this problem recently cropped up and can't be solved. I have chosen Bengali Package but still all the Punjabi and Gujarati Pay channels has been activated in my package as Ala Carte without my consent. I have spoken to CC, written email. But everything in vain. What should I do next ? In my family nobody watches Punjabi or Gujarati Channels.
I have a question for @amarnathkvk@Chezhiyan@Navi08@Amarjeet@dinee@WizarD bros. Though I use Sun Direct for many years this problem recently cropped up and can't be solved. I have chosen Bengali Package but still all the Punjabi and Gujarati Pay channels has been activated in my package as Ala Carte without my consent. I have spoken to CC, written email. But everything in vain. What should I do next ? In my family nobody watches Punjabi or Gujarati Channels.
I have this issue, partially.
Earlier activated Fox Life HD some 4-5 months back as ala-carte and SUN is auto-renewing it every month.
I do not bother yet as it is Re. 1 channel (money deducted automatically from purse balance).
Never faced similar issue with other channels/packs which were activated at various times, like Star Sports 1 HD or Discovery HD pack.
They all got deactivated once the subscription period ended.
They never activated any ala-carte pay channel in my account without me triggering it, if that is the case with you.
I have seen . Seems some understanding between Sun and Star. In sun they will mention Sun channels first, in star they are mentioning Star channels first.
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