Sun Direct General Discussions, Help & Queries

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Stvnn said:
Same My FTA pack problem, but how to resolve this? Somebody please help me. I'm in need to watch the unselected FTA channels.
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Now I am getting some FTA channels. In the home page click i button next to MY FTA and select required FTA channels and select save. You might get the channels. You can try this.
 
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Yuva2484 said:
Now I am getting some FTA channels. In the home page click i button next to MY FTA and select required FTA channels and select save. You might get the channels. You can try this.
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After 5 to 6 hours , FTA channels activated. Thanks bro. 🙂
 
Stvnn said:
Bro, how did your problem get resolved?
Through customer care ?
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Changed my pack from MY FTA to NCF pack through customer care after raising complaint on twitter. Then all FTA channels arrived.

Lot of problems in MY FTA PACK i recommend don't Select and recharge MY FTA PACK. Worst service by sundirect.

But what to do? sundirect is the only DTH giving economic friendly base pack
 
Rajbk said:
Changed my pack from MY FTA to NCF pack through customer care after raising complaint on twitter. Then all FTA channels arrived.

Lot of problems in MY FTA PACK i recommend don't Select and recharge MY FTA PACK. Worst service by sundirect.

But what to do? sundirect is the only DTH giving economic friendly base pack
Click to expand...
Maybe I think activation from App is the issue. In the Website,"Quick Recharge" option must work properly.
 
Rajbk said:
Changed my pack from MY FTA to NCF pack through customer care after raising complaint on twitter. Then all FTA channels arrived.

Lot of problems in MY FTA PACK i recommend don't Select and recharge MY FTA PACK. Worst service by sundirect.

But what to do? sundirect is the only DTH giving economic friendly base pack
Click to expand...
+1

Stvnn said:
Maybe I think activation from App is the issue. In the Website,"Quick Recharge" option must work properly.
Click to expand...
App+web both issue.
 
Asianet movies HD Still not add. But
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A B said:
I have subscribed 201 rs. pack for 3 months. Can I change it with the ncf pack + 2 or 3 paid channels only. It will cost around 120 rs. Will I have to pay for these — ncf pack and 3 channels — or the money get refund when I unsubscribe 201rs pack.
So what should I do :
1.) Unsubscribe the base pack first and the money will refund. Then activate ncf+3channels.
2.) Subscribe ncf and 3 channels and remove 201rs pack at the same time. Will I have to pay for these additional channels ? Then after modification my remaining balance get refund in my account. Like 201-120=81 refund. ?
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Yes approprite days of Play may be deducted Balance only refunded + GST etc. not refunded.
 
Anybody facing recharge issue with Sony's Happy packs subscription?
I recharged Happy India South package, but still it's not reflected on subscription section. Amount is deducted already.
 
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